Refund Policy
Last Updated: September 03, 2025
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and cover all costs to resolve it.
Exchanges
The fastest way to receive a replacement is to return your current item and place a new order.
Refunds
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Once we receive and inspect your return, we will notify you if the refund is approved.
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Approved refunds will be processed to your original payment method within 10 business days.
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Please allow additional time for your bank or credit card company to post the refund.
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If more than 15 business days have passed since your refund was approved, contact us at contact@dodoessentials.com.